These Terms and Conditions (“Terms”) govern your access to and use of the website corporateeventz.com (“Website”), operated by Urban Online Services Private Limited (“Urban Online Services”, “Company”, “we”, “us”, “our”), the entity that owns and operates CorporateEventz, a specialised division of the BookEventz brand focused on corporate and MICE (Meetings, Incentives, Conferences and Exhibitions) events. These Terms also govern the general commercial relationship between the Company and any person or organisation (“you”, “Client”, “user”) who submits an enquiry through the Website or otherwise engages the Company for corporate event management services, except to the extent expressly varied by a signed contract or written proposal for a specific event as described in Section 18.
By accessing or using the Website, or by submitting an enquiry, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or engage our services. These Terms constitute an electronic record under the Information Technology Act, 2000 and rules made thereunder, and do not require any physical or digital signature to be valid.
Effective Date: 22 July 2026
CorporateEventz, a division of BookEventz – Urban Online Services Private Limited
The Website is primarily an information and lead-generation platform. It allows visitors to learn about our corporate event management capabilities, browse our portfolio, and submit enquiries for their events. Submitting an enquiry through the Website does not, by itself, create a binding contract between you and the Company.
A binding commercial relationship for a specific Event is formed only upon: (a) execution of a written Contract between the Client and the Company, or (b) in the absence of a signed Contract, written confirmation of scope, pricing, and terms over email, which the Client acts upon (such as by making a payment or authorising the Company to proceed). The Website does not process bookings or accept payments directly; all commercial terms, invoicing, and payments are handled offline between the Company and the Client.
By using the Website, you represent that you are at least 18 years of age and, where you are submitting an enquiry on behalf of a company or organisation, that you have the authority to do so and to bind that organisation to any resulting Contract.
You agree to provide accurate, current, and complete information when submitting an enquiry or otherwise communicating with us, and to promptly update such information if it changes.
Any quotation, proposal, budget estimate, or costing shared by the Company in response to an enquiry — whether through the Website, email, or verbally — is indicative and non-binding until it is confirmed in a signed Contract or written email confirmation as described in Section 2. Quotations are typically valid for a limited period (as stated in the specific proposal) and are subject to change based on venue availability, vendor pricing, scope changes, and seasonal factors.
An Event is considered confirmed only once the Client has (a) accepted the applicable proposal/quotation in writing, (b) signed the Contract where one is issued, and (c) paid the advance/booking amount specified by the Company. Specific payment milestones, advance percentages, and due dates will be set out in the Contract or written proposal for each Event and form part of these Terms by reference.
Any verbal commitment, discount, or assurance made by any representative of the Company — whether in a sales discussion, site visit, or phone call — is not binding on the Company unless it is expressly captured in the signed Contract or, in the absence of a signed Contract, confirmed in writing over email. In case of any conflict between a verbal understanding and the written Contract/email confirmation, the written Contract or email confirmation shall prevail.
Once an Event is confirmed and payment has been made, amounts paid to the Company are non-refundable. This reflects costs already committed by the Company towards venue holds, vendor bookings, design, and staffing on the Client's behalf.
However, subject to the Company's sole discretion and internal approval, the Client may be permitted to adjust the amount already paid towards another similar Event in the future, less a nominal cancellation/administrative fee determined by the Company at the time of such request. This accommodation is not guaranteed and is evaluated on a case-by-case basis.
Specific cancellation timelines, slabs, or fees agreed for a particular Event, if any, will be set out in the applicable Contract and will govern that Event to the extent they differ from this general policy.
The Client agrees to:
The Company acts as the event organiser and service provider responsible for the planning and execution of the Event in accordance with the agreed scope. In delivering the Services, the Company may engage third-party vendors, suppliers, venues, and contractors. The Company remains responsible for overall coordination and execution of the Event as agreed in the Contract.
The Company will use reasonable skill and care in selecting and managing third-party vendors and venues; however, the Company shall not be liable for failures or deficiencies caused by circumstances beyond its reasonable control, including third-party defaults arising from events of Force Majeure as described in Section 14.
As described in our Privacy Policy, we may capture photographs and short videos of Event setups and proceedings for use in our real event gallery and client events showcase on our website and social media platforms, for portfolio and promotional purposes. The Client is responsible for informing attendees/guests of this and for notifying the Company in writing before the Event if the Event is to be kept confidential or excluded from such use. Please refer to our Privacy Policy for full details on how this content is used and how to request removal.
All content on the Website — including text, graphics, logos, designs, photographs, videos, and the compilation and portfolio of past events — is the intellectual property of Urban Online Services Private Limited or its licensors, and is protected under applicable Indian intellectual property laws. No content from the Website may be copied, reproduced, republished, distributed, or used for any commercial purpose without the Company's prior written permission.
Any custom event designs, concepts, or creative materials developed by the Company for a Client's Event remain the intellectual property of the Company unless otherwise agreed in writing in the Contract, and may be used by the Company in its portfolio subject to Section 9 above.
To the maximum extent permitted by applicable law, the Company's total aggregate liability to the Client arising out of or in connection with an Event — whether in contract, tort, or otherwise — shall not exceed the total amount actually paid by the Client to the Company for that specific Event.
The Company shall not be liable for any indirect, incidental, special, or consequential loss or damage, including loss of business, loss of goodwill, or loss of anticipated savings, arising out of or in connection with the Services, even if the Company has been advised of the possibility of such loss.
Nothing in these Terms shall limit or exclude the Company's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be limited or excluded under applicable Indian law.
The Client agrees to indemnify and hold harmless the Company, its directors, employees, and representatives from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of: (a) the Client's breach of these Terms or the applicable Contract; (b) inaccurate or misleading information provided by the Client; (c) any content, materials, or third-party engagements (such as performers or speakers) arranged directly by the Client; or (d) unlawful conduct by the Client's attendees or representatives at the Event.
The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, strikes, government orders or restrictions, venue unavailability due to circumstances beyond the Company's control, or failure of third-party vendors due to any of the foregoing. In such cases, the Company will make reasonable efforts to reschedule or adapt the Event in consultation with the Client.
Each party agrees to keep confidential any non-public business, commercial, or pricing information shared by the other party in connection with an Event, and to use such information solely for the purpose of planning and executing that Event, except where disclosure is required by law or, in the Company's case, for the portfolio/marketing use described in Section 9.
You agree not to: (a) use the Website for any unlawful purpose; (b) attempt to gain unauthorised access to the Website, its servers, or any connected systems; (c) use any automated means (including bots or scrapers) to extract data or content from the Website; (d) upload or transmit any viruses, malware, or harmful code; or (e) impersonate any person or entity, or misrepresent your affiliation with any person or entity, while using the Website.
The Website may contain links to third-party websites or social media platforms, including venue websites or our own social media galleries. We are not responsible for the content, accuracy, or privacy practices of any third-party website, and inclusion of a link does not imply endorsement.
These Terms, together with the applicable signed Contract or written email confirmation for a specific Event, constitute the entire understanding between the Client and the Company in relation to that Event and supersede all prior discussions, negotiations, and verbal representations. In the absence of a signed Contract, the terms confirmed in writing over email between the Company and the Client shall govern. Where a specific Contract contains terms that differ from these Terms, the Contract shall prevail to the extent of such difference; these Terms shall continue to apply to all matters not expressly addressed in the Contract.
These Terms and any Contract entered into pursuant to them shall be governed by and construed in accordance with the laws of India.
Any dispute, controversy, or claim arising out of or relating to these Terms or any Contract, including any question regarding its existence, validity, or termination, that cannot be resolved through good-faith discussion within 30 days, shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement of the parties, the seat and venue of arbitration shall be Mumbai, Maharashtra, and the proceedings shall be conducted in English. The arbitral award shall be final and binding on both parties.
Notwithstanding the above, either party may approach the competent courts at Mumbai, Maharashtra for interim or emergency relief. Subject to the arbitration agreement above, the courts at Mumbai shall have exclusive jurisdiction over all matters arising out of or in connection with these Terms.
We may revise these Terms from time to time to reflect changes in our practices, business model, or legal requirements. The updated Terms will be posted on this page with a revised “Effective Date.” Changes will not apply retroactively to an Event for which a Contract has already been signed, unless required by law or agreed in writing. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitral tribunal of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be so modified, and the remaining provisions of these Terms shall continue in full force and effect.
For any queries, complaints, or grievances regarding these Terms or our Services, you may contact our Grievance Officer:
| info@bookeventz.com | |
| Address | 501, 32 Corporate Avenue, Paperbox Road, Chakala, Andheri East, Mumbai – 400093, Maharashtra, India |
For any general queries or support requests, you may also reach us at:
Support Email: info@corporateeventz.com